Our goal is to provide you with high quality products for children in an affordable and timely manner. Kippo Kids is happy to offer you flat rate shipping rates and FREE SHIPPING for qualifying orders, all over Canada and the U.S.! Contact us at info@kippokids.com for international orders.
At Kippo Kids we will ship your order either Canda Post expedited parcel or UPS depending on the best service to your area. When you place items in your shopping cart and place your order, it calculates the shipping cost based on the table below.
Within Canada
Pre-Tax Order Value CDN $
Shipping Cost (CDN $)
0.00-20.00
$6.95
20.01-50.00
$8.95
50.01-100.00
$10.95
100.01-175.00
$12.95
Over 175.00
FREE
USA
Pre-Tax Order Value US $
Shipping Cost (US $)
$7.95
$9.95
$11.95
100.01- 175.00
$13.95
Kippo Kids is not responsible for any addtional tax or duties incurred for international shipping. These taxes and duties are the responsibilty of the customer.
Oversized and specialty items may have special shipping rates that are not inclusive of the above shipping table. If an item has special shipping rates these will be noted on the product page.
We ship to Canada and the US. If you are not located in Canada or the US please contact us for a shipping quote. Please note we cannot ship items to a PO Box number.
When will my items ship?
In stock Items usually ship within 48 hours of receipt of order.
Shipping Estimates from Time of Shipment:
For Canadian orders estimated shipping times are as follows (British Columbia) within 1 – 3 business days and national orders within 2 – 7 business days (although remote areas may take longer).
U.S. and international orders take approximately 7 – 10 business days to arrive.
If you need your item in a hurry please contact us and we will see what we can do. We want you to be happy because that makes us happy.
At Kippo Kids we try to maintain accurate stock levels but in the rare case that we are out of stock you will be notified by an email with your choice of cancelling you order, having the item shipped when back in stock, or cancelling your order with an email notification when the item is back in stock.
Does free shipping apply to all items?
Kippo Kids offers Free Shipping on orders over $175 before tax. Oversized and specialty items may have special shipping rates and do not qualify for Free Shipping. If an item has special shipping rates these will be noted on the product page.We reserve the right to change or discontinue Free Shipping at any time.
Will I be able to track my shipment?
Easy! Tracking numbers are assigned to packages at our warehouse , and will be emailed to you along with your order information. It is possible that it may take up to 48 hours or longer before the package is checked into the carrier's tracking system. This means that even though your package has left our warehouse, the carrier may not be able to provide any information about your package for up to 48 hours or more.
My order is late, what can I do about it?
If you are having any problems with your order, please check the order status in your account. If the item is showing as shipped, you can track your package with Canada Post or UPS using the tracking number provided.*
If you require additional information or assistance please contact us and we will look into it for you.
What happens if a package is returned to you because it is undeliverable?
Every once in a while, we will have a package returned to us because it was undeliverable. When this occurs, we will issue a full refund for the price of the product plus taxes. Unfortunately shipping charges are non-refundable.
Why would a package be returned to you as undeliverable?
We can receive packages as undeliverable for the following reasons:
Incorrect address information.
Failed delivery attempts or the item was not picked up from the local courier outlet within 5 business days.
Refused by the recipient.
If you have any questions regarding Kippo Kids shipping or returns please do not hesitate to contact us.